Sunday, February 28, 2016

Dynamics Ax service failed to start "by the kernel (8/7)"

Dynamics Ax service failed to start due to below error:

Error:
Object Server 01:  Fatal SQL condition during login. Error message: "The internal time zone version number stored in the database is higher than the version supported by the kernel (8/7). Use a newer Microsoft Dynamics AX kernel."

 Solution: 
select SYSTIMEZONESVERSION from SQLSystemVariables

 update SQLSystemVariables

set SYSTIMEZONESVERSION = 7

This solution can be valid for any similar error like by the kernel (6/5),  by the kernel (5/4) ....
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5 comments:

  1. UnknownJune 2, 2016 at 5:00 PM

    select * from SQLSystemVariables
    WHERE PARM = 'SYSTIMEZONESVERSION'

    UPDATE SQLSystemVariables
    SET VALUE = 7
    WHERE PARM = 'SYSTIMEZONESVERSION'

    ReplyDelete
  2. UnknownAugust 12, 2016 at 9:16 AM

    If you get this error after doing a Kernel update. Make sure that all the AOS instances on that server are updated to the new Kernel.

    ReplyDelete
  3. UnknownNovember 25, 2016 at 2:55 PM

    Object Server 01: Fatal SQL condition during login. Error message: "The internal time zone version number stored in the database is higher than the version supported by the kernel (8/7). Use a newer Microsoft Dynamics AX kernel."


    dear i am getting same error
    please give step by step solution

    ReplyDelete
  4. juajuajuaMarch 15, 2018 at 12:32 AM

    this one also helped with error code 120 on ax2012 r3 --> thanks to Dave that found this!!!

    ReplyDelete

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